Author Topic: Dell Inspiron 9400  (Read 2657 times)

speedy_2

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Dell Inspiron 9400
« on: January 27, 2011, 11:16:25 AM »
It has Vista Business

I will just explain the problems it's having.

Computer would freeze at the windows loading screen. It was show the scrolling bar for a little while and then just stop.

Inserting a Vista DVD and it shows "Windows is Loading files." That bar completes and then it shows the green scroll bar and that freezes.

Removed hard drive. Insert Vista DVD. DVD load all the way to the welcome screen to pic language, etc.

Run onboard diagnostics and everything check out fine.

Buy new hard drive. Install. Put in Vista DVD. Same freezing problem.

handle

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Re: Dell Inspiron 9400
« Reply #1 on: January 27, 2011, 11:41:07 AM »
Bad RAM?

Download UBCD and run Memtest86+ for one pass. If it comes back with errors, then it's the memory.

speedy_2

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Re: Dell Inspiron 9400
« Reply #2 on: January 27, 2011, 11:56:22 AM »
will do.  I took them out. and ran it with 1 of each. no change. But maybe both are toast. We'll see

speedy_2

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Re: Dell Inspiron 9400
« Reply #3 on: January 27, 2011, 01:42:17 PM »
RAM checked out fine.

handle

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Re: Dell Inspiron 9400
« Reply #4 on: January 27, 2011, 03:39:42 PM »
Weird. Do you have access to another DVD drive or Windows DVD?

angelis83lt

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Re: Dell Inspiron 9400
« Reply #5 on: January 27, 2011, 03:42:01 PM »
Could be an issue with the HDD Controller. I remember having that same issue whenever I had a HDD plugged into a specific controller on the computer. For some reason it would always lock the thing up when loading windows. And it always stopped at loading the same .sys file.

Have you tried to install something other than windows on the system to see if it is just not being happy with a windows installation?

speedy_2

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Re: Dell Inspiron 9400
« Reply #6 on: January 27, 2011, 04:51:31 PM »
Weird. Do you have access to another DVD drive or Windows DVD?

I have tried 3 Different Disks.  1 is a known working disk. 1 is a Dell OEM disk that has been used before. And the last is an OEM disk that is brand new never opened/used.

Could be an issue with the HDD Controller. I remember having that same issue whenever I had a HDD plugged into a specific controller on the computer. For some reason it would always lock the thing up when loading windows. And it always stopped at loading the same .sys file.

Have you tried to install something other than windows on the system to see if it is just not being happy with a windows installation?

I have only tried an XP disk. It runs fine it seems. But, I haven't actually let it run the install.  I'm guess Vista doesn't like the HDD controller or something.

angelis83lt

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Re: Dell Inspiron 9400
« Reply #7 on: January 27, 2011, 11:18:54 PM »
Could be.

The first few versions of windows 7 had  quite a few issues with not liking HDD Controllers for some reason. Could be a bug.  Try installing XP and seeing if that goes fine.  Or Install Ubuntu if you would like a faster install of something lol.

m5

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Re: Dell Inspiron 9400
« Reply #8 on: January 28, 2011, 12:26:51 AM »
If it was memory it never would have gotten past the POST.

Did it start doing this all of a sudden like after a power surge, BSOD, or failure to wake-up from sleep mode. If so take a long hard look at your BIOS settings, my old MOBO was notorious for resetting to factory defaults after a catastrophic crash which would make it do what you are describing.

Also, was your old HDD IDE?, is your new HDD SATA?, and are your optical drives IDE? if so you need to adjust your jumpers on your optical drives to slave in order to make them work properly.   

speedy_2

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Re: Dell Inspiron 9400
« Reply #9 on: January 28, 2011, 11:57:39 AM »
This is a laptop.  Sata only.  Old drive is SATA. new Drive is SATA.  Out of nowhere this happened.  BIOS is rather lacking in controls. 

angelis83lt

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Re: Dell Inspiron 9400
« Reply #10 on: January 28, 2011, 04:06:39 PM »
This may be an odd question. How big is the HDD that you are trying to install into it? And what Bios Revision are you running? being that it is a laptop, there could be a connection issue with the HDD Controller on the board to the HDD drive causing an error when windows tries to load the device drivers for the HDD. Just throwing out Ideas on situations I have seen before.

(One of those, just because the bios sees it, does not mean it is working right)

speedy_2

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Re: Dell Inspiron 9400
« Reply #11 on: February 09, 2011, 02:11:02 PM »
I think the original drive is 120GB.  New one is 160GB

I went ahead and tried to load XP.  It gets into the setup fine.  All the way to 35 Minutes Remaining & "Installing Devices." 

Then it just freezes.   I have 3 different XP disks. All the same. 

angelis83lt

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Re: Dell Inspiron 9400
« Reply #12 on: February 09, 2011, 03:46:15 PM »
well. not the O/S then. has to be a hardware issue.... have you done a full test on the new HDD?

You can grab a bad one occasionally.

speedy_2

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Re: Dell Inspiron 9400
« Reply #13 on: February 09, 2011, 03:55:25 PM »
Yeah. Full test on the old and the new.  Actually, the old didn't have a problem. And I'm wondering, if I can track down this problem, I can just put the old drive back in and it will work. 

angelis83lt

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Re: Dell Inspiron 9400
« Reply #14 on: February 09, 2011, 04:18:56 PM »
possibly. To bad you do not have a Code reader for the laptop. Perhaps there is an error somewhere on the board or the like.

handle

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Re: Dell Inspiron 9400
« Reply #15 on: February 09, 2011, 05:22:41 PM »
Have you tried copying the Windows DVD onto a USB drive and booting from the USB drive?

http://wintoflash.com/home/en/