Author Topic: Anyone else have trouble with battle.net??  (Read 1813 times)

Onyx Dragon

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Anyone else have trouble with battle.net??
« on: November 16, 2014, 11:57:48 AM »
I'm trying to remove the broken authenticator from my account that I haven't played in a long time.  However, their site keeps dropping me with the "Connection reset" error.  I can't open a ticket, ask for a call back, or talk to live tech support.  Is this normal for their site?

Kalgorn

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Re: Anyone else have trouble with battle.net??
« Reply #1 on: November 17, 2014, 08:17:15 AM »
I've had a few issues with their site in the past but I'm not sure about now.

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Meatywand

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Re: Anyone else have trouble with battle.net??
« Reply #2 on: November 18, 2014, 07:18:53 PM »
Didn't they quit supporting it or am I thinking of some other company?
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Kalgorn

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Re: Anyone else have trouble with battle.net??
« Reply #3 on: November 18, 2014, 08:19:19 PM »
I believe they don't support the physical authenticators but they still have digital ones. That isn't going to affect him with what he's trying to do though.

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Onyx Dragon

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Re: Anyone else have trouble with battle.net??
« Reply #4 on: November 19, 2014, 09:55:54 AM »
I believe they don't support the physical authenticators but they still have digital ones. That isn't going to affect him with what he's trying to do though.

Exactly.  I'm just trying to remove it from my account, so it shouldn't cause any problems at all.  It should be fairly easy on their end...or maybe not since they can't seem to make their site connectable.

Kalgorn

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Re: Anyone else have trouble with battle.net??
« Reply #5 on: November 19, 2014, 11:06:34 AM »
Is it still not working? I've removed an authenticator in the past but it was at least a year ago.

I had an issue with the Battle.Net site a month ago but it was a known issue that was eventually resolved.

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Onyx Dragon

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Re: Anyone else have trouble with battle.net??
« Reply #6 on: November 19, 2014, 11:10:19 AM »
Is it still not working? I've removed an authenticator in the past but it was at least a year ago.

I had an issue with the Battle.Net site a month ago but it was a known issue that was eventually resolved.

I haven't had time the last two days, so I might be able to fix it fast, but I don't know.  I'll try when I get home.

Onyx Dragon

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Re: Anyone else have trouble with battle.net??
« Reply #7 on: November 29, 2014, 09:54:25 AM »
Got this straightened out.  I went on Blizzard's FB page and told them how unhappy I was and how this was the last Blizzard purchase I was ever making.  They got back to me around 10 AM the next morning (I had posted at 11 PM, so that's not a bad response time considering they probably didn't have anyone on at the time), gave me the email to contact them at directly with some information, and it was fixed 10 min after I sent the email.